Our 30-day guarantee

Test out your piece from Solana Thermal Goods. If it fails to meet your winter routine, return it within 30 days and we will refund the purchase price in full.

The promise

Ship any unworn article back within 30 days of receipt for any reason. Funds return to your original payment method within 3 business days of our inspection.

30-day returns

Valid for any situation, even if you simply reconsider your choice.

Insured delivery

Did the courier drop or lose the box? We send a fresh package or return your money at our own expense.

Secure payment

Hand cash to the carrier upon arrival or send a wire transfer: no upfront card entry, no card details stored.

Real support

An actual human reads and responds at [email protected] inside one working day.

How to claim

Contact [email protected] quoting your invoice number.
We write back within one business day providing your return authorization code and destination address.
Mail the parcel back to us, and we issue your credit once we check the box.

Read all technical requirements across our Returns policy and Delivery terms sections.